In recent days, bidders have been circling Intel after the company registered disastrous financial results in quarter two of this year. Intel reported a $1.6 billion loss in this quarter and announced 15,000 layoffs in the company as part of a strategy to save $10 billion.

Intel’s Struggle

Since the beginning of this year, Intel shares price has dropped by close to 60%. Apollo’s investment in Intel will most likely be in the form of equity.

Last week, the company announced that it was spinning off its processor manufacturing unit, Intel Foundry. Intel made the announcement soon after the unit signed a deal to make Intel AI chips for Amazon Web Services. The announcement gave the company a vote of confidence, causing Intel share prices to rise by 8% following this announcement.

The tech giant also said it was halting construction of two chip factories in Poland and Germany.

Apollo’s Investment in Intel

Intel and Apollo have an ongoing working relationship. Apollo holds a 49% stake in Intel’s Fab 34 factory in Ireland after it invested $11 billion to finance its construction.

Apollo’s attention was captured by Intel’s current financial position. Bloomberg reported that people who are familiar with the discussions between the two firms said Apollo offered $5 Billion to Intel towards the end of last week. Intel executives have been considering Apollo’s offer. However, discussions about the deal are still in preliminary stages.

There is a possibility that the size of Apollo’s investment in Intel may change and that discussions about a deal may fail to materialize. None of the companies has commented about the deal.

Qualcomm’s Interest

Intel’s rival chip manufacturer Qualcomm has been eying Intel for a takeover. The company approached Intel to discuss a possible takeover on Friday, September 20. Though Qualcomm is yet to place a formal bid, its CEO, Cristiano Amon is leading the negotiations.

Qualcomm was previously interested in buying off Intel’s design business. But now it’s going for the entire company. Qualcomm is a fabless chip manufacturer that’s focused on the mobile space. Acquiring Intel would give it manufacturing capabilities and provide it with a pathway into the data center chip market. At the moment, Qualcomm manufactures its devices at TSMC in Taiwan.

Intel and Qualcomm have been caught up in stiff competition in the manufacturing of PC chips. Early this month, Qualcomm unveiled a new AI-powered PC processor. In a bid to overturn Intel’s dominance in the PC processor market.

Intel currently holds huge government contracts. Last week, the company announced that it had signed up to build chips for the US Defence Department worth $3 billion. Intel entered into a preliminary non-binding agreement with the U.S. Department of Commerce in March of this year. This agreement paves the way for the company to receive $8.5 billion in direct funding under the Chips and Science Act.

The post Apollo Global to Invest in Intel If New Deal Succeeds appeared first on Tech Research Online.

The Forrester Wave: Low-Code
Platforms for Citizen Developers,
Q1 2024

The post The Forrester Wave™: Low-Code Platforms for Citizen Developers, Q1 2024  appeared first on Tech Research Online.

On September 19, CNBC reported that a beta version of Amelia is only accessible to select US sellers via Amazon’s internal dashboard, Seller Central. The e-commerce giant plans to make it available to all sellers later this year.

AI Solutions

Amazon has launched multiple AI products in recent years. The e-commerce giant has previously introduced an AI shopping assistant called Rufus, a chatbot called dubbed Q, and a generative AI service called Bedrock. Amazon is planning to upgrade its voice assistant, Alexa with generative AI.

Amazon described the new AI tool as an all-in-one selling expert. Amelia is the latest generative AI tool that the e-commerce giant has launched this year as it works to capitalize the ChatGPT hype.

In April this year, Amazon CEO, Andy Jassy said generative AI presents an unprecedented opportunity and that capital is required to leverage it. Amazon has already invested billions of orders in OpenAI’s rival, Anthropic.

Focus on Third-Party Sellers

Third-party sellers form the backbone of Amazon’s e-commerce business. Since 2017, these sellers have accounted for 50% of products that are sold on the website. This number hit the 61% mark in quarter two of this year.

The prevalence of AI on Amazon’s e-commerce website is mostly geared to help third-party sellers grow their businesses. Visitors are now interacting with AI-generated product reviews on the e-commerce platform. The company has also introduced AI features to help third-party sellers generate ad photos and craft product listings.

On September 19, the e-commerce giant said it will be introducing tools that allow sellers to produce bulk AI-generated video ads and listings based on their product catalogs.

During the annual sellers conference, Amazon announced that it already started using AI to personalize product listings and recommendations based on customer shopping history.

According to Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon, the number of Amazon sellers who use AI tools is increasing. Over 400K of Amazon sellers have already used it’s AI product listing tool.

Solving the Troubleshooting Challenge

With its new AI-based selling assistant tool, Amazon is looking to address the account troubleshooting challenge for third-party sellers. Currently, the company relies on large seller support teams to resolve inventory and account suspension issues for sellers.

Merchants have been complaining about delays they experience in getting their issues resolved or reaching customer service agents. The company says, Amelia can investigate account issues. In future, the Amazon AI tool will be able to fix problems on behalf of the seller. Instead of filing a missing inventory form, sellers will be able to ask Amelia to file the claim or get the tool to automatically resolve the issue.

“There are going to be places where, hey, instead of chatting with seller support or getting on the phone with someone, maybe Amelia is able to do that and do that faster. I don’t need to send an email to someone and wait for a response,” Mehta said.

According to Amazon, the AI selling assistant is built on Bedrock, a software that allows users to access the company’s large language models as well as those that belong to other AI companies including Anthropic and Stability.

The post Amazon Introduces Project Amelia to Support Third-Party Merchants appeared first on Tech Research Online.

Reuters reported that the deal to produce custom AI chips for Amazon was signed by Intel’s foundry business, giving the chip manufacturer a vote of confidence.

A Struggling Unit

Intel’s decision to make custom artificial intelligence chips for AWS through its foundry business has been viewed as an attempt to reinvigorate the struggling unit that is set to become Intel’s subsidiary.

In a memo sent to employees, Intel CEO, Pat Gelsinger said, “A subsidiary structure will unlock important benefits. It provides our external foundry customers and suppliers with clearer separation and independence from the rest of Intel. Importantly, it also gives us future flexibility to evaluate independent sources of funding and optimize the capital structure of each business to maximize growth and shareholder value creation.”

Gelsinger’s memo also indicated that Intel will design and manufacture the AI chips for Amazon.

AI Fabric Chip

Amazon already designs chips for its data centers through its AWS cloud computing division. In July this year, the company unveiled its non-AI Graviton4 chip that the e-commerce giant said offers superior efficiency, performance, memory, and higher computing power.

Previously, Amazon has hired Intel to package its chip versions. Under the new contract, Intel will design an artificial intelligence fabric chip for AWS using the 18A process. This will be the most advanced AI chip version that AWS will make available to its external customers. Intel expects to create additional designs from Amazon on its upcoming 18AP and 14A manufacturing process.

Staying Afloat

The memo sent by Gelsinger outlined the steps that Intel will take to revive itself, including cost cutting measures. Some of the measures highlighted in the memo included voluntary early retirement offerings to reduce its workforce to about 15,000 employees by the end of 2024.

The CEO said the company will still be making difficult decisions and that affected employees will be informed in mid October. Last month, the tech giant reported a dip in its quarter two earnings.

“The board and I agreed that we have a lot of work ahead to drive greater efficiency, improve our profitability, and enhance our market competitiveness,” Gelsinger said in the memo.

One of the steps that the Intel board has decided to take is selling the company’s stake in Altera, a programmable chip business the company owns. Intel will also pause its chip factory construction project in Germany for about two years and halt the Poland project as well.

In March this year, Intel signed a preliminary non-binding agreement with the U.S. Department of Commerce. Under this agreement, Intel expects to receive direct funding amounting up to $8.5 billion under the Chips and Science Act. This funding will enable the chip maker to advance its commercial semiconductor projects across four states.

Intel had announced plans to invest over $100 billion to expand its US chip making capabilities and capacity, which are critical to national security, economic security, and acceleration of emerging technologies like AI. Collectively, Intel’s investments are expected to generate tens of thousands of direct and indirect jobs.

The post Intel’s Foundry Unit to Make Intel AI Chip for Amazon appeared first on Tech Research Online.

6 Best Practices für die
Demokratisierung von
Cloud-Daten

Willkommen bei der Demokratisierung von Daten – wo Ihre Reise hin zu einem vollständig befähigten, datengestützten Unternehmen beginnt. Unser neuer Guide stellt sechs Best Practices vor, damit Sie Daten-Assets im gesamten Unternehmen nahtlos teilen und verwalten können.

Das umfassende Workbook hilft Ihnen bei jedem Schritt, damit Sie Datenchaos in Datentransparenz umwandeln können:

• Festlegung einer soliden Datenstrategie, die auf Geschäftsziele abgestimmt ist
• Festlegung und Ausführung eines Pilotprojekts, um Mehrwert aufzuzeigen
• Bereitstellung von erforderlichen Tools und Wissen für Stakeholder

Bitte füllen Sie das nachstehende Formular aus, um den Beitrag per E-Mail zu erhalten.

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The post 6 Best Practices für die Demokratisierung von Cloud-Daten appeared first on Tech Research Online.

6 best practices for
cloud data
democratization

Welcome to the forefront of data democratization—where your journey to a fully empowered, data-driven organization begins. Our latest adoption guide equips you with six best practices to seamlessly share and manage data assets across your enterprise.

Navigate through each step with a comprehensive workbook and turn data chaos into data clarity by:

• Formulating a robust data strategy aligned with business goals
• Defining and executing a pilot project to demonstrate value
• Equipping stakeholders with the tools and knowledge they need

Please fill out the form below to receive the article by email.

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Download the guide

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Enhance data
governance and
business results with
AI-powered data lineage

With ever-evolving regulations and 38% of CDOs prioritizing data governance improvements this year, understanding and managing the lifecycle and integrity of data has never been more important. This usually involves many manual, error-prone processes that take time and effort – which is why forward-thinking enterprises are now looking to AI-powered data lineage tools.

Not only does this type of technology streamline operations, but it also prevents AI-related bias, elevates the accuracy of tracing data to its origins and makes it easier to demonstrate compliance with laws like the EU AI Act, GDPR and the CCPA.

In this eBook, you’ll learn:

• The benefits of these tools, like improved efficiency and enhanced data governance
• Four core data lineage use cases
• Eight features to look for in a solution

Please fill out the form below to receive the article by email.

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Download the eBook

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The post Enhance data governance and business results with AI-powered data lineage appeared first on Tech Research Online.

Enhance data
governance and
business results with
AI-powered data lineage

With ever-evolving regulations and 38% of CDOs prioritizing data governance improvements this year, understanding and managing the lifecycle and integrity of data has never been more important. This usually involves many manual, error-prone processes that take time and effort – which is why forward-thinking enterprises are now looking to AI-powered data lineage tools.

Not only does this type of technology streamline operations, but it also prevents AI-related bias, elevates the accuracy of tracing data to its origins and makes it easier to demonstrate compliance with laws like the EU AI Act, GDPR and the CCPA.

In this eBook, you’ll learn:

• The benefits of these tools, like improved efficiency and enhanced data governance
• Four core data lineage use cases
• Eight features to look for in a solution

Please fill out the form below to receive the article by email.

Please fill in all fields.

Download the eBook

[contact-form-7]

The post Enhance data governance and business results with AI-powered data lineage appeared first on Tech Research Online.

6 best practices for
cloud data
democratization

Welcome to the forefront of data democratization—where your journey to a fully empowered, data-driven organization begins. Our latest adoption guide equips you with six best practices to seamlessly share and manage data assets across your enterprise.

Navigate through each step with a comprehensive workbook and turn data chaos into data clarity by:

• Formulating a robust data strategy aligned with business goals
• Defining and executing a pilot project to demonstrate value
• Equipping stakeholders with the tools and knowledge they need

Please fill out the form below to receive the article by email.

Please fill in all fields.

Download the guide

[contact-form-7]

The post 6 best practices for cloud data democratization appeared first on Tech Research Online.

Enhance data
governance and
business results with
AI-powered data lineage

With ever-evolving regulations and 38% of CDOs prioritizing data governance improvements this year, understanding and managing the lifecycle and integrity of data has never been more important. This usually involves many manual, error-prone processes that take time and effort – which is why forward-thinking enterprises are now looking to AI-powered data lineage tools.

Not only does this type of technology streamline operations, but it also prevents AI-related bias, elevates the accuracy of tracing data to its origins and makes it easier to demonstrate compliance with laws like the EU AI Act, GDPR and the CCPA.

In this eBook, you’ll learn:

• The benefits of these tools, like improved efficiency and enhanced data governance
• Four core data lineage use cases
• Eight features to look for in a solution

Please fill out the form below to receive the article by email.

Please fill in all fields.

Download the eBook

[contact-form-7]

The post Enhance data governance and business results with AI-powered data lineage appeared first on Tech Research Online.

6 best practices for
cloud data
democratization

Welcome to the forefront of data democratization—where your journey to a fully empowered, data-driven organization begins. Our latest adoption guide equips you with six best practices to seamlessly share and manage data assets across your enterprise.

Navigate through each step with a comprehensive workbook and turn data chaos into data clarity by:

• Formulating a robust data strategy aligned with business goals
• Defining and executing a pilot project to demonstrate value
• Equipping stakeholders with the tools and knowledge they need

Please fill out the form below to receive the article by email.

Please fill in all fields.

Download the guide

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The post 6 best practices for cloud data democratization appeared first on Tech Research Online.

The major benefits of CRM software for effective customer relationship management are focused on making your clients happy. Satisfied customers mean better business relationships, which translates to more sales and profits.

As a business owner, effective customer success strategies through personalized communications can help retain your loyal clients. However, customer relationships become tricky as you aim to attract more buyers without ignoring the existing ones. That is when customer relationship management software becomes essential.

We explain the benefits of CRM software for growing businesses that want to boost sales without compromising customer satisfaction. Before that, let’s understand how customer relationship management (CRM) software works.

What is CRM Software?

CRM software is a customer relationship management solution that helps businesses collect and manage customer data for better client-business relationships. CRM systems bridge the customer information gap between departments of a growing business. When a prospect interacts with your marketing, support, or accounting team, CRM software ensures the data collected is centrally available to all members in real time.

Businesses operating omnichannel customer service also require a CRM (customer relationship management) tool to achieve personalized customer support goals across all touchpoints. Many CRM software uses cloud computing tools to enable seamless access to data from employees anywhere via multiple devices.

7 Benefits of CRM Software

The advantages of excellent customer relationship management practices cut across how business owners can use cloud-based solutions to improve customer relationships. All the benefits of CRM software revolve around this one big purpose, and we check them out.

1. Better customer knowledge and communication

The biggest challenge in establishing a strong connection with customers is discovering who they are, what they like, and what interests them. However, modern CRM tools provide solutions to that. When a customer interacts with your business, this customer relationship management software tracks their actions and preferences.

Whether they search for a product or respond to a promotional email, CRMs can follow their electronic footprints to develop a buyer persona. These enhance sales communications thanks to the benefits of CRM software in collecting essential customer information such as full name, email address, or contact numbers.

2. Centralized customer data systems

We already know how CRM systems collect customer information to build client communications. However, the benefits of CRM software also include compiling those data into a central database accessible to team members. While ensuring strong business-customer bonds, customer relationship management systems allow better employee-employee collaborations.

The centralized customer databases use cloud computing solutions for real-time data access and collaboration. Employees remain on the same page, understand their roles better, and know exactly how to contribute to improving services to the customer.

3. Discover and convert leads

Growing businesses with customer relationship management software are better positioned to attract and nurture new clients. Whether social media advertising, podcast ads, or email marketing, a CRM platform can help track the most important marketing channels.

It provides access to important user activity data on your business pages to discover your most effective marketing strategies. For example, you can identify the top-performing keywords or most optimized content. The benefits of CRM software in providing a comprehensive overview of customers’ journeys are useful for increasing lead conversion rates.

4. Automate routine sales and marketing processes

Automation of your customer relationship management process is another advantage of CRM software. Building and maintaining personalized client interactions becomes challenging as your customer base increases. At some point, it becomes stressful to manually follow up on new customers such as requesting feedback and product surveys.

Using CRM platforms solves these challenges for growing business. With cloud-based customer management tools, you can automate the system to send thousands of emails at the same time. Business owners can also integrate AI in customer success solutions to manage multiple tickets.

5. More informed decision-making

Customer relationship management software has data analytical features that help interpret useful insights about clients. Scattered customer data that would have normally not made much difference are now collected centrally on a dashboard and compared with other information.

Sales departments that explore these benefits of CRM software can confidently analyze previous marketing trends to make better decisions. By analyzing the success of their last targeted campaigns, it is possible to make positive data-driven suggestions. Targeting your audience and organizing leads into categories like demographics, occupation or age becomes easier.

6. Improved customer retention rates

Businesses must learn how to capitalize on the 74% of their customers who feel loyal to the brand. This is important, especially since returning customers tend to spend 67% more than new customers.

Tailoring the benefits of CRM software towards your customer satisfaction and communication is the way to enjoy data insights to understand and retain loyal clients while aiming for more. By making informed decisions, you can speedily resolve support tickets and alert sales representatives on opportunities to make customers happy.

7. Increase profits and revenue

The different benefits of CRM software for growing business ultimately translate to better sales numbers and making more money. For example, businesses using CRM platforms to improve customer retention rates account for 41% of their revenue from only 8% repeating buyers.

Improving retention rates and making customers happy through automated support and better communication can make them buy from you over more expensive market competitors. Another importance of customer relationship management software in boosting profits is helping you identify your most effective digital marketing approach to optimize advertising costs.

Examples of CRM Software for Growing Businesses

Learn the top customer relationship management tools and how to pick CRM software for your business. Popular CRM platforms to consider are:

• Hubspot
• Salesforce
• Zoho Corporation
• Microsoft Dynamics 365
• Zendesk

The best CRM software for your business will be the platform that ticks your boxes first for:

• Prices and the possibility of a free trial
• Easy-to-navigate interface
• Technical support
• Marketing automation features
• Third-party integrations
• Reports and analytics
• Data privacy compliance

Conclusion

Establishing better customer relationships summarizes the overall benefits of CRM software for every growing business. By tracking and collating customer information into central management systems, sales teams can improve their business communications. This is possible through better knowledge of the client preferences to enhance retention rates through quicker services and data-driven decisions.

Are you looking to learn more about CRM software? Check out our customer relationship management guide. You should follow through with the listed software features to help you implement CRM advantages in your business growth strategies.

The post 7 Benefits of CRM Software for Growing Businesses appeared first on Tech Research Online.